CE marking
The European “New Approach” Directives are the basis for CE (Conformité Européenne) marking. According to these directives, products must meet certain requirements before being sold in the EU, with manuals playing a vital role in the regulatory process. In order to ensure that your product is able to be widely distributed within the EU, it’s important to know what the European New Approach Directives mean, and exactly how they will impact you and the manuals of the products that you offer.
Read moreUser research
In the design phase of a user manual, it is important to know whether the interactions with the user are optimal. The best answer to this question can be obtained by conducting a user research.
Read moreMadcap Flare 11
As a technical communication service business we chiefly develop user manuals for our clients. Our primary focus is on generating high quality content. Of course, to be competitive, we need to create the output in a fast and efficient way. That’s why we use (and are an authorized reseller of) MadCap Software.
Read moreMadCap software
Whether you want to publish a manual using A5 or A4, or bring your working instructions online… specific software can do the job for you. We use software that is specifically tailored to the needs of technical writers. With MadCap, you can save your content to a central location. From then on, you can reuse it in whatever way you want. Manual writing software such as MadCap is ideal for planning multiple manuals in multiple languages.
Read moreReaching out to your readers? Print!
Despite the fact that laptops, tablets and smartphones are commonplace these days, a lot of users of your product(s) are still not on the World Wide Web. If this is the case with your audience, a printed manual still is a very good option. Looking for a printed manual? Or a series of simular manuals, each in multiple languages? We can help you.
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