Checking your documentation on STE

Request qoute → The ASD-STE100 norm The international STE norm, or ASD-STE100 norm in full, solves a problem of the English language: its grammar is relatively complex. In addition, a lot of English words have more than one meaning. That’s why ‘regular’ English could lead to both confusion and ambiguity. As a consequence, dangerous situations […]

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Writing instructions that work

Request quote → What is a technical instruction? A technical instruction is a working instruction to use any product, whether this would be an industrial pick & place machine or a washing machine. Writing technical instructions comes down to following some simple rules. In technical writing, the way instructions are written immediately gives away whether […]

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Meeting legal requirements = a manual without a worry

Request quote → Table of contents European directives Not only directives, also guidelines What about the US? What can we do for you? European directives For most companies, it is most likely that they want to sell their products in the European Union. After all, this is the biggest global market. If you want to […]

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Content with the look and feel of your manual

Request quote → Table of contents Style Page layout Skin Expert in all kinds of software What can we do for you? Style A manual template basically contains a specific style, a specific ‘look and feel’.  It means that you decide which colors, which fonts, which page layout and which character sizes you prefer to […]

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Content Strategy

Request quote → What is a content strategy? Until recently, content strategy meant managing content intelligently: storing content so that it can easily be re-used for follow-up documentation, for example. This is frequently done using a content management system (CMS), i.e. a system that organises the collection, creation, management and publication of information.What I think […]

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Ten ways to improve the customer journey

Request a quote immediately → Customer journey Customer journeys are hot! Organizations and marketers have a lot of interest in the journey of consumers before they buy a product and, increasingly, in the journey after the product was purchased. A customer journey is a representation of the interaction between a customer and an organization within […]

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A strategic approach to organise your content

Request quote → Table of contents What is a content strategy? Offering the right information Organising content Diversified output What can we do for you? What is a content strategy? A content strategy is a plan to organise your technical documentation. This sounds rather abstract. Let’s make the term ‘content strategy’ more tangible. Undoubtedly, you […]

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