As a technical communication service business we chiefly develop user manuals for our clients. Our primary focus is on generating high quality content. Of course, to be competitive, we need to create the output in a fast and efficient way. That’s why we use (and are an former authorized reseller of) MadCap Software. As a brand advocate and […]
Get an instant quote → Table of contents What is MadCap? What does MadCap consist of? What is MadCap? MadCap is manual writing software based on a so-called content management system (CMS) for technical documents. Documents in MadCap do not have a linear character, like a book. Any document in MadCap is a information block that […]
Request quote → What is Context Help? Context-sensitive help, or just “context help”, is a type of user documentation, which is smart enough to deliver the right content at the right moment. Often, this type of documentation is embedded into the application itself, rather than being a separate artefact. You can say that such documentation […]
Request a quote immediately → Making your content also available online Users want to have product information within easy reach when they need it. Merely having a paper manual, as mandated by the CE mark to comply with European guidelines, does not satisfy this need. That’s why single source software developers, such as MadCap Software, have developed the […]
Request quote → As with nearly every creation, when making an instruction video one should first ask what the purpose of the video is. Is the goal to motivate people, instruct them or simply to demonstrate something? The goal of the instruction video largely determines the different elements and method of the video. Next one […]
Request quote → Why are instruction videos so effective? Instruction videos are so effective because they are attractive. How to make an instruction video in ten steps Appoint a project manager. Make your goal perfectly clear. Decide on what kind of instruction video. Decide on what type of instruction video. Decide if outsourcing would be […]
Request quote → Why print? In some countries, even developed ones, the market penetration for Internet connections does not surpass 30%. This leads to the obvious conclusion that no manufacturer can leave printed manuals out of the picture. After all, European directives state that each and every user should be able to get hold of […]
Request qoute → Content Characteristics of a well written quick start guide Example of a high-quality quick start guide: daily use Example of a high-quality quick start guide: installation Writing a high-quality quick start guide Manualise making a quick start guide Characteristics of a well written quick start guide What makes a quick start guide a high-quality quick […]
Request quote → Table of contents The products that are most often accompanied by a quick start guide Two reasons why quick start guides are great Some nice examples of quick start guides Making a quick start guide yourself Let Manualise make a quick start guide for you The products that are most often accompanied […]
Request quote → When is technical documentation needed? It doesn’t matter whether you are looking for a technical manual for an airplane or for a more down to earth manual, let’s say for a vacuum cleaner. In both cases, European directives tell you that 1. you cannot sell your product without a manual and 2. […]